WASHME
“Your Time Is Worth More”
We were born to democratize premium car washing.
WashMe democratizes access to premium car washing. Certified technicians, professional products, and the convenience of on-site service. You no longer have to choose between quality and price: now you can have both.
What is WashMe and how does it work?
WashMe is the premium mobile car wash service in the Bay Area. We come to you.
SIMPLE AS 1-2-3:
1. Book online in 2 minutes (website)
2. We come to your home, work, or office
3. Spotless car without wasting your time
REAL BENEFITS:
✅ We save you 2-3 hours per wash
✅ Certified technicians
✅ Environmentally friendly products
✅ 100% satisfaction guarantee
Your time back = invaluable.
How much does it cost? Do they have plans?
We have 4 PLANS for every need:
Plan | For Whom | Starting From | Membership/Month |
SMART | Budget-Conscious | $49 | $148.50 (3 services) |
FAMILY | Families with 2-3 vehicles | $72 | $198 (3 services) |
ELITE | Premium Vehicles | $180 | $288 (3 + bonus) |
BUSINESS | Companies with 3+ cars | $65 | Starting from $195
|
MEMBERSHIPS INCLUDE:
• 10-20% permanent discount
• Priority scheduling
• Exclusive bonuses
• No annual contracts – cancel anytime
How long does it take, and do I need to be present?
SERVICE TIME:
• SMART: 60 minutes
• FAMILY: 75 minutes
• ELITE: 90 minutes
Can I trust them by leaving my car and keys with them?
YES – with multiple layers of protection:
STAFF VERIFICATION:
✅ Complete FBI + DOJ background checks
✅ Clean driving record (DMV)
✅ Pre-employment drug screening
✅ Verified references
DURING SERVICE:
✅ Before/after odometer photos
OUR RECORD:
• 0 reported thefts
• 0 security incidents
• 98.7% satisfaction rate
OUR TECHNICIANS ARE:
• Well paid ($18.75-22/hr + bonuses)
• With a career path (no dead-end job)
• Continuously monitored
• Immediate termination for breach of trust
Pro tip: Remove valuables (laptops, jewelry, cash) for YOUR peace of mind.
What happens if the service workers damage my vehicle?
Total protection with $2 MILLION insurance.
In the rare event of damage (<0.1% of services):
MINOR DAMAGE (<$500):
✅ We resolve directly in 1-3 days
✅ You choose the repair shop
✅ Immediate payment
MAJOR DAMAGE (>$500):
✅ Claim processed in 5-10 days
✅ Payment directly to you or the repair shop
CLEAR GUARANTEE:
🔒 100% of legitimate claims paid
🔒 Photos before each service (proof)
🔒 No hidden clauses or fine print
PREVENTION:
Trained staff + safe products + QA checks = almost zero incidents.
Your vehicle is SAFER than at a traditional automatic car wash.
Are their products safe? Do they wash Teslas and luxury vehicles?
YES – specialists in premium vehicles.
PROFESSIONAL PRODUCTS:
✅ pH-neutral (won’t damage paint)
✅ 100% Biodegradable
✅ No harsh chemicals
✅ Safe for ALL types of paint
ELITE PLAN (premium vehicles):
✅ Safe for ceramic coatings
✅ Safe for PPF (Paint Protection Film)
✅ Products approved by German/Japanese manufacturers
VEHICLES WE REGULARLY WASH:
• EVs: Tesla (30% of clients), Porsche Taycan, Audi e-tron, Mercedes EQS
• Luxury: BMW M, Mercedes-AMG, Audi RS, Porsche 911
• Exotic: Ferrari, Lamborghini, McLaren, Bentley
• All: SUVs, trucks, minivans, sedans
ELITE TECHNICIANS:
• Certified in luxury vehicle care
• 2+ years of experience minimum
• Specific training for premium brands
• Zero incidents with vehicles Luxury
RECORD: 4,500+ Teslas washed without incident.
What guarantee do you have if I'm not satisfied?
100% SATISFACTION GUARANTEE – No Exceptions.
If you are NOT completely satisfied:
OPTION 1: FREE REPLACEMENT (most common)
• Report within 48 hours
• We’ll return the same/next day
• We’ll fix it until you’re satisfied
• No questions asked, no cost
OPTION 2: FULL REFUND
• If you prefer we don’t return the item
• Processed in 3-5 days
• No penalty
We don’t ask why. We just fix it or refund.
OUR RECORD:
• 98.7% satisfied first-time customers
• <2% require rework (we do it for free)
• <1% request a refund
PHILOSOPHY: “If you’re not happy, we shouldn’t have charged you.”
How do I book a service?
3 Super Easy Ways:
1. ONLINE (fastest – 2 minutes):
🌐 washmeee.com/booking/
• Choose plan, date, and location
• Secure card payment
• Instant confirmation
2. PHONE:
📞 (408) 791-5495
• Mon-Sat: 8 AM – 5 PM
• We speak Spanish and English
ADVANCE NOTICE REQUIRED:
• Members: Minimum 4 hours (same day available)
• Individual Clients: 48 hours
• Elite: Same day guaranteed before 10 AM
Pro tip: Book recurring (every 2 weeks) and forget about it.
Do you provide service at my workplace/office/apartment?
YES, this is where we provide 40% of our services.
WORK/OFFICE:
✅ No extra charge
✅ We just need accessible parking
✅ Car ready when you leave work
APARTMENTS/CONDOS:
✅ Most allow it (80%+ in the Bay Area)
OTHER LOCATIONS:
✅ Gyms, restaurants (during shifts)
✅ Universities/colleges
✅ Anywhere with parking
SIMPLE PROCESS:
1. When booking, indicate the location type
2. Provide instructions (gate code, parking spot, etc.)
3. We confirm feasibility
4. Done
WE COME TO YOU.
Can I cancel my membership whenever I want?
YES – No annual contracts. No penalty.
SUPER SIMPLE CANCELLATION:
Cancel Membership
📞 By phone: (408) 791-5495
Email: Service@washmeee.com
WHAT HAPPENS:
✅ No cancellation fee ($0)
✅ No 12-month contracts
✅ Continue using until the end of your paid billing cycle
✅ Don’t lose services for the current month
✅ You can return anytime
BETTER ALTERNATIVES:
1. PAUSE (up to 2 months):
• No payments during pause
• Maintain benefits/seniority
• Reactivate anytime
2. DOWNGRADE:
• From ELITE → FAMILY
• From FAMILY → SMART
• Reduce costs without losing membership
OUR PHILOSOPHY:
“We prefer you stay because you’re satisfied, not because of a contract.”
RETENTION RATE: 89% voluntary – customers stay because they WANT TO.
Do unused services accumulate?
It depends on the plan:
SMART & FAMILY:
• Generally, it’s a “use it or lose it” plan each month.
• EXCEPTION: You can “bank” 1 service per quarter (maximum 4 per year).
ELITE:
✅ Accumulate up to 2 services.
✅ Plus: Quarterly bonus doesn’t expire (1 year).
BEST ALTERNATIVE IF YOU’RE NOT GOING TO USE IT:
PAUSE MEMBERSHIP:
• You don’t pay, you don’t lose anything.
• Up to 2 months.
• Reactivate whenever you want.
GIFT SERVICES:
• We send a special code.
• A friend/family member uses it.
• Popular for birthdays/holidays.
Pro tip: Schedule services as recurring every 2 weeks = you never miss any.
What happens if it rains on the day of my service?
Flexible Options – YOU Decide:
OPTION 1: Reschedule for Free
• Change to another date at no cost
• Doesn’t count against your rescheduling limit
• You choose when
OPTION 2: Interior Only
• We do a complete interior cleaning
• Exterior cleaning on your next visit
CLEAR POLICY:
• Light Rain: We will service if the customer wishes
• Moderate Rain: We recommend rescheduling
• Heavy Rain: We will automatically reschedule
No cost. No penalty. Your satisfaction comes first.
